Q&A
What time can I check-in or check-out?

Check-in is from 5pm to 2am. Check-out is until 10am.

May I leave my luggage before check-in / after check-out?

Yes, we can keep your luggage before check-in day and after check-out day (until 5pm). But we don't keep your expensive goods and raw food.

Can I smoke in your hotel?

Smoking is prohibited.

Can family stay at your hotel?

Yes, please make a reservation of family room or group room.

2F-4F is dormitory room. If family room is not available in your reservation date then you can also choose group room. 3rd floor can made be available for group room.

But it will be dormitory type.Maximum 10 persons can stay in family room and maximum 8 persons can stay in group room.

Can I stay with my friend?

Yes. If you want to stay at dormitory, let us know for being in same room when you made the reservation.

As floor is divided for male and female, it is not possible to stay with your partners in the same room. Please make a reservation for family room or group room if you want to stay in the same room.

Children under 12years old cannot stay at dormitory room. Also, under 15 years old,can't use upper bed because of safety.

Can you send my luggage?

Yes, we can send your luggage. once, you received your luggage then you can make the payment yourself.And we don't keep expensive goods and raw food.

What time is curfew in your hotel?

The main entrance is closed at 12am. If you return after that, you must use the card key to unlock the door and enter the hotel.

In case of staying more 2 days, I need check-out every day?

No need to check-out every day. Only one time.

10:00~17:00まで館内清掃がはいりますのでご了承ください。

Can I extend my check-out time?

If you want to extend your stay, there is an extra charge of ¥1000 per an hour.

(family room and group room ¥3000 per an hour) If your check out time exceeds 12pm, there is an extra charge of one day.

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