Q&A
What time can I check-in or check-out?
Check-in is from 5pm to 2am. Check-out is until 10am.
May I leave my luggage before check-in / after check-out?
Yes, we can keep your luggage before check-in day and after check-out day (until 5pm). But we don't keep your expensive goods and raw food.
Can I smoke in your hotel?
Smoking is prohibited.
Can you send my luggage?
Yes, we can send your luggage. once, you received your luggage then you can make the payment yourself.And we don't keep expensive goods and raw food.
What time is curfew in your hotel?
The main entrance is closed at 12am. If you return after that, you must use the card key to unlock the door and enter the hotel.
In case of staying more 2 days, I need check-out every day?
No need to check-out every day. Only one time. Please note that cleaning of the room will take place from 10:00 to 17:00.
Can I extend my check-out time?
If you want to extend your stay, there is an extra charge of ¥1000 per an hour. (family room and group room ¥3000 per an hour) If your check out time exceeds 12pm, there is an extra charge of one day.
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